Software : Customer Support

1 - 15 of 15 entries.

• Zendesk

  Offers web-based customer service software & help desk support ticket solution used by over 75,000 organizations worldwide.

  https://www.zendesk.com/
• Ada Support

  Offers an AI-powered chatbot platform that enables enterprise businesses to automate customer service that saves time, reduces cost & strengthens the customer experience. The company was founded on June 1, 2016 by David Hariri & Mike Murchison.

  https://ada.support/
• CallJoy

  Virtual customer service phone agent service which blocks spam calls, provides customers with basic business information & uses SMS text messages to send callers interactive options to complete their requests.

  https://www.calljoy.com/
• Drift

  Conversational marketing platform which helps businesses turn their web traffic into qualified leads using conversational bots to collect feedback. The company was founded in 2014 by David Cancel & Elias Torres.

  https://www.drift.com/
• Freshdesk

  Cloud-based customer support software that lets employees support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and their own branded site.

  https://freshdesk.com/
• Gainsight

  SaaS platform which empowers companies to increase revenue, decrease customer churn & drive advocacy. Jim Eberlin & Sreedhar Peddineni founded the company in August of 2011.

  https://www.gainsight.com/
• Help Scout

  Easy-to-use cross-platform helpdesk software used by over 7,000 companies to improve customer service interactions. The company was founded in 2011 by Jared McDaniel, Denny Swindle & Nick Francis.

  https://www.helpscout.com/
• Kustomer

  Modern customer service tool that is built around unifying all customer history, data, conversations & business transactions. The company was founded by Brad Birnbaum & Jeremy Suriel on September 1, 2015.

  https://www.kustomer.com/
• LogMeIn

  Secure remote desktop access tool which was founded in 2003 by Marton Anka & Michael K. Simon.

  https://www.logmein.com/
• Medallia

  Enterprise customer relationship management platform which empowers employees collect feedback & improve the customer experience. The company was founded in September of 2001 by Amy Pressman & Borge Hald.

  https://www.medallia.com/
• NoMachine

  Fast remote desktop access solution which enables users to control any computer in the world and start working on it as if it was right in front of them.

  https://www.nomachine.com/
• ServiceNow

  Enterprise automation cloud platform which streamlines how work gets done to improve customer experiences. The company was founded in 2003 by Fred Luddy, David Loo, Don Goodliffe & Bow Ruggeri.

  https://www.servicenow.com/
• ShowMyPC

  Provides remote support and desktop sharing software which works instantly from the web browser.

  https://showmypc.com/
• TeamViewer

  Remote control, desktop sharing & web conferencing software founded by Tilo Rossmanith in 2005.

  https://www.teamviewer.com/
• TrustYou

  Guest feedback & hotel reputation software which helps hotels improve the guest experience, increase online visibility, improve operations & drive more bookings. Benjamin Jost & Jakob Riegger founded the service in 2008.

  https://www.trustyou.com/

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Last Updated: 20-Apr-2023